Privacy Policy
OUR PRIVACY POLICY
Protecting your privacy is extremely important to Achieve Solar LLC ("We," "Us," or "Our"). We use the latest technology and stringent confidentiality procedures to keep your personal information secure. If you have questions, contact us at achievesolarllc@gmail.com.
Who We Are
Achieve Solar LLC is a solar energy installation company serving homeowners in Florida. Information submitted through our website is sent directly to Achieve Solar LLC to provide solar consultation and installation services.
Information We Collect
We collect personal information and contact details from users who submit forms on our website or contact us directly. The types of information we collect include: full name, email address, phone number, home address, and project details you provide. We specifically collect phone numbers from users who opt in to communications through our website forms. If you contact us by phone, we may also collect your phone number and call details. Calls may be recorded for quality assurance.
How Your Information Is Used
Any personal information you provide is used solely to respond to your inquiry, schedule a consultation, manage your solar installation project, and communicate with you about your project status. We do not use your information for any unrelated marketing purposes without your explicit consent.
SMS / Text Message Communications
By submitting your information through our website contact form or Facebook Lead Form, you consent to receive SMS messages from Achieve Solar LLC. Message types include appointment confirmations, job status updates, installation reminders, permit notifications, and PTO alerts.
Message frequency varies by project status. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help or contact achievesolarllc@gmail.com.
This SMS program is intended for individuals 18 years of age or older.
Information Sharing & Disclosure
We will not share, sell, or transfer your personal information to unaffiliated third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use industry-standard security measures to protect user data from unauthorized access, disclosure, or destruction. Our security practices include: SSL/TLS encryption for all data transmitted through our website, secure and restricted-access data storage, firewall protections, and access controls limiting personal data to authorized personnel only. We regularly review our security practices to ensure your data is protected.
Cookies & Tracking Technologies
Our website uses cookies, tracking technologies, and analytics tools to improve user experience and measure site performance. Cookies are small files stored on your device. Tracking technologies used include cookies, web beacons, and pixel tags. Analytics tools used include Google Analytics, which tracks page visits, session duration, and user behavior in aggregated, anonymous form. You may disable cookies in your browser settings. Third-party analytics and advertising partners may use their own tracking technologies subject to their own privacy policies.
User Rights — Unsubscribe and Update Your Information
You have the right to opt out of communications, request updates to your personal information, or request deletion of your data at any time. To exercise these rights, contact us at achievesolarllc@gmail.com. We will process your request promptly.
Third-Party Links
Our site may link to third-party websites not governed by this Privacy Policy. We are not responsible for their privacy practices.
Children's Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will handle it in accordance with COPPA.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Continued use of our website constitutes acceptance of any updates.
Contact Us
Questions or opt-out requests: achievesolarllc@gmail.com